Customer Service Representative - State Farm Agent Team Member
Full Time • Chicago - IL
Responsive recruiter
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in December 2006 and is a small, close-knit team of three who work together to create a positive and supportive environment for both our customers and each other. Before becoming an agent, I worked as an Account Manager with AT&T, which gave me a strong foundation in customer service, relationship-building, and problem-solving.
I’m a family man with three kids, and when I’m not in the office, I enjoy traveling and spending time with them. I’m also very involved with my children’s schools, staying active in the community and supporting local activities whenever I can.
We offer a flexible, family-oriented environment where team members feel supported and valued. Our perks include free snacks and drinks, team-building events, and team outings. We also provide a 401(k), health benefits, and licensing reimbursement to help support both personal and professional growth.
Our office culture is positive, dependable, and team-focused. As a small group, we rely on each other and work closely together each day. We’re looking for someone who is a go-getter, a true team player, and brings a positive, driven attitude to the role. If you’re dependable and want to be part of a supportive, close-knit team, this could be a great fit for you.
ROLE DESCRIPTION:
Our agency opened in December 2006 and is a small, close-knit team of three who work together to create a positive and supportive environment for both our customers and each other. Before becoming an agent, I worked as an Account Manager with AT&T, which gave me a strong foundation in customer service, relationship-building, and problem-solving.
I’m a family man with three kids, and when I’m not in the office, I enjoy traveling and spending time with them. I’m also very involved with my children’s schools, staying active in the community and supporting local activities whenever I can.
We offer a flexible, family-oriented environment where team members feel supported and valued. Our perks include free snacks and drinks, team-building events, and team outings. We also provide a 401(k), health benefits, and licensing reimbursement to help support both personal and professional growth.
Our office culture is positive, dependable, and team-focused. As a small group, we rely on each other and work closely together each day. We’re looking for someone who is a go-getter, a true team player, and brings a positive, driven attitude to the role. If you’re dependable and want to be part of a supportive, close-knit team, this could be a great fit for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Loc Vo - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $45,000.00 - $55,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Chicago, IL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none